Create services
Add bookable services, durations, prices, payment rules, preparation time, and customer instructions.
Support centre
Keep every appointment flowing.
Find setup guidance, booking answers, and direct help for Dollflow Appointment.Getting started
From service setup to a completed appointment.
Prepare specialists
Assign skills, working hours, breaks, service locations, and optional Google Calendar access.
Publish booking
Add the storefront booking experience and let customers choose a service, specialist, date, and available time.
Manage and grow
Review appointments, waitlists, memberships, payments, reminders, customer history, and analytics.
Common questions
Quick answers for daily booking operations.
How are available times calculated?
Dollflow checks the service, specialist skills, working hours, existing appointments, configured buffers, active holds, and connected calendar conflicts.
What happens when no suitable time is available?
The customer can join the waitlist. When a compatible appointment opens, Dollflow can offer it to the oldest compatible waiting customer for a limited time.
Can customers cancel or reschedule?
Yes, when the merchant enables secure customer cancellation and rescheduling. Newly opened times can return to availability or the waitlist.
Can specialists connect a calendar?
Yes. Google Calendar is optional and can be used to check busy times and synchronize Dollflow-created appointments.
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